service system:
Tung Hing staff fairly realize that customers choose not only quality products but also warm service from suppliers. For this purpose ,we has established complete customer-centered service system and quality management system. To make sure customers’ requests satisfied ,we focus on their quality standard. Job responsibilities:
1、General manager targets to accomplish customer’s satisfaction and make sure their requests satisfied.
2、Sales department is charge of communication, service and collecting feedback information from customers.
job content:
1、General manager targets to realize customer satisfaction, establish customer-centered quality management system.
2、General manager considers customer’s requests and put them into practice on our quality guidline and objectives.
3、Sales department study and comprehend customer’s quality requests.
4、On the basis of definite customer requests, combining with company capacity, quality department institutes quality standard to meet customer’s demand. If customers are not sure about standard, we will fulfill according to relevant industry standard to satisfy customers.
after-sale service regulations:
negotiation
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